Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery We offer the following shipping options within the United States:

• Standard Shipping — $6.00 (orders under $70)
• Free Standard Shipping — orders $70 and over

Dropship & Supplier-Fulfilled Orders All items in our catalog are fulfilled directly by our supplier partners. These orders typically arrive within 5–10 business days and may arrive in separate shipments. Delivery times may vary by supplier and location. You will receive individual tracking numbers for each shipment.

Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Damages & Lost Packages If your order arrives damaged or is lost in transit, please contact us at thepoochinn11@gmail.com within 7 days of the expected delivery date and we will make it right.

Questions? Contact us at thepoochinn11@gmail.com or visit our Contact page.